Military OneSource is a U.S. Department of Defense program that provides resources and support to active-duty, National Guard and Reserve service members and their families anywhere in the world. The program is available 24 hours a day, 7 days a week at no cost to users.
Services
Military OneSource services include:
- A 24-hour call center staffed with master’s-level consultants familiar with the military lifestyle. They answer questions and provide resources and referrals on everyday issues such as finding child care, dealing with stress, helping children deal with a parent’s deployment, reunion and reintegration after combat duty, making a PCS move, creating a budget, caring for older relatives, making large-scale consumer purchases, and finding services in the local and military communities.
- Specialized consultations by phone in the areas of special-needs family members, personal finances, and education. Speciality consultants have focused training in their consultation areas.
- Face-to-face counseling sessions in the user’s community designed to address short-term, non-medical needs. Examples include concerns related to parenting, relationships, stress, deployment, and reunion and reintegration after deployment. Counseling sessions are also available online or by phone
- The Military OneSource website provides information to service members and their families in multiple formats, including audios, articles, checklists, organizers, booklets, DVDs, podcasts, and webinars
- Access to the Military Spouse Career Advancement Accounts (MyCAA) program, which provides financial assistance to military spouses pursuing degrees, licenses, or certification leading to employment in portable career fields
- Personalized health coaching by phone
Military OneSource services supplement existing service-branch and installation resources. Language-interpretation services are available. Service members and their families can access the program at www.MilitaryOneSource.mil or by calling 1-800-342-9647. International dialing instructions are also listed on the website.
Administration
Military OneSource is administered as a commercial employee assistance program by ValueOptions under contract to the Department of Defense. ValueOptions took over the contract from Ceridian in 2011.
References
External links
- Military OneSource website
- Press coverage:
- Usatoday.com
- Af.mil at Archive.is (archived 2012-12-12)
- Stripes.com
- Kitsapsun.com
